Verify Your Biji Account
Verification is the step that unlocks full withdrawal access on your account. We ask for it to keep your balance secure and to confirm that the wallet sending and receiving funds belongs to you. The process is handled inside your account settings — no need to email documents separately. A government-issued photo ID and a quick check against the mobile number on
your Biji account are the main requirements. Once the check passes, your account moves to verified status and withdrawal requests process without the extra hold. Think of it as the lock on your wallet: it stops anyone else from moving your money.
- Open account settings — Log in, go to your profile, and tap the verification section. The status bar shows what is still needed.
- Upload your ID — A national ID card or passport photo works. Make sure the image is clear and all four corners are visible.
- Confirm your mobile number — We match the number on your Biji account to the wallet you use for deposits. An OTP confirms the link.
- Verification confirmed — Once approved, your account shows verified status and withdrawal requests no longer require the additional review step.