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What You Agree to When You Use Biji

These terms set out the rules for opening and using your Biji account. Access to our platform depends on your local law and eligible region, so read through before you start.

Account holder rulesPayment terms: bKash, Nagad, RocketEligibility by local lawLive casino and slots
Biji What You Agree to When You Use Biji
ACCOUNT SECURITY

How We Protect Your Account and Data

Data We Hold We collect the details you provide when opening your account — name, contact, and payment method. We use this only to run your account and process bKash, Nagad, or Rocket transactions.
How Long We Keep It We retain your account data for as long as your account is active and for a reasonable period after closure, in line with standard operator practice and any applicable local requirements.
Requesting Changes To update your registered details or payment wallet, contact support with your account ID. We verify your identity before making any changes to keep your account secure.
Who to Contact For questions about what data we hold, how it is used, or to request a correction, reach out via live chat or email. We handle all such requests through our support team directly.
TERMS SUPPORT

Reach Us About These Terms

Team online

Live Chat

Open the chat window from your account dashboard and connect with our team directly. Available for account and terms queries during support hours.

Email Support

Send your terms-related question to our support address. We reply to account and eligibility queries as quickly as we can during business hours.

Help Centre

Our help section covers common questions on account rules, payment terms, and eligibility. Check there first for a faster answer before raising a ticket.

Common Questions About These Terms

Anyone in an eligible region where local law permits this type of platform. It is your responsibility to check whether access is allowed where you are before opening an account.

We process deposits and withdrawals through bKash, Nagad, and Rocket. The wallet you use to deposit must match the one on your account for withdrawals to be processed.

We may restrict or close accounts in regions where access is no longer permitted. We will notify you before taking action and outline your options for withdrawing your account balance.

Contact our support team via live chat or email with your account ID. We process closure requests and return any remaining balance to your registered payment wallet.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in both accounts being suspended and balances reviewed before any withdrawal is processed.

The current version of these terms is always available on this page. We update the effective date whenever changes are made, so you can tell when the version was last revised.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.